GLBA compliance, data privacy, and data security for banks, fintechs, and financial institutions
Financial institutions operate under some of the most demanding data privacy and data security requirements in any industry. The Gramm-Leach-Bliley Act (GLBA) establishes the baseline: every financial institution must protect the security and confidentiality of customer information, provide privacy notices, and limit information sharing. But GLBA compliance is just the starting point. State privacy laws like the CCPA, sector-specific data security standards, and evolving regulatory expectations around financial data privacy create a compliance landscape that requires deliberate program design, not ad hoc controls.
Equinox Compliance builds and manages data privacy compliance and data security compliance programs for banks, fintechs, crypto companies, and financial services firms. We design GLBA compliance programs, implement privacy compliance frameworks that address both federal and state requirements, and build the data security infrastructure that regulators, bank partners, and customers expect.
Why privacy and data security compliance is intensifying
GLBA establishes the baseline, but the compliance landscape has moved well beyond it. The FTC’s updated Safeguards Rule added prescriptive security requirements that turned a “reasonable safeguards” standard into specific mandates around encryption, access controls, MFA, incident response, and board reporting. State privacy laws led by CCPA are creating a patchwork of consumer rights obligations that financial institutions must navigate alongside their federal requirements. And sponsor banks are increasingly evaluating data privacy posture as a condition of partnership.
For fintechs and banks alike, the challenge is not any single law. It is the interaction between GLBA, CCPA, state breach notification requirements, FFIEC guidance, and contractual obligations from bank partners and payment networks, all of which must be coordinated into a program that actually operates day to day.
For a detailed breakdown of what GLBA requires, how it interacts with CCPA and state privacy laws, and where most programs fall short, read our guide: GLBA compliance and data privacy for financial institutions.
How we help
GLBA compliance program design and management
We build GLBA compliance programs that satisfy examiner expectations and protect customer information.
- Design and implement GLBA-compliant information security programs aligned with the updated Safeguards Rule requirements
- Develop privacy notices and opt-out mechanisms that satisfy the Financial Privacy Rule
- Conduct GLBA risk assessments that evaluate threats to customer information confidentiality, integrity, and availability
- Establish vendor and third-party oversight controls for entities that access or process customer information
Privacy compliance framework development
We build privacy compliance frameworks that address federal, state, and regulatory requirements in a single coordinated program.
- Design enterprise privacy programs that address GLBA, CCPA/CPRA, and applicable state privacy laws
- Build consumer rights management processes: access requests, deletion requests, correction requests, and opt-out mechanisms
- Develop privacy impact assessment frameworks for new products, data uses, and third-party data sharing arrangements
- Establish data inventory and mapping processes that identify what data you collect, where it flows, and what legal basis applies
Data security compliance and information security programs
We design and implement data security compliance programs that protect financial data and satisfy regulatory requirements.
- Build information security programs aligned with the GLBA Safeguards Rule, FFIEC guidance, and NIST Cybersecurity Framework
- Design access control frameworks, encryption standards, and data classification systems appropriate to your institution’s risk profile
- Develop incident response plans and breach notification procedures that satisfy federal and state requirements
- Establish security monitoring, vulnerability management, and penetration testing programs
CCPA compliance and multi-state privacy management
We help financial institutions navigate CCPA compliance alongside their GLBA obligations.
- Assess CCPA/CPRA applicability and the scope of the GLBA exemption for your institution’s data practices
- Design CCPA compliance programs including consumer rights management, privacy policy updates, and data processing inventories
- Build multi-state privacy compliance frameworks that address the growing patchwork of state privacy laws
- Establish ongoing monitoring processes for new state privacy laws and regulatory guidance
Our process
- Assessment and gap analysis: We evaluate your current privacy and data security posture against GLBA, CCPA, applicable state laws, and regulatory expectations. We map your data inventory, assess existing controls, and identify gaps.
- Program design: We design the privacy compliance framework and data security compliance program tailored to your institution’s size, complexity, products, and regulatory environment. We build policies, procedures, controls, and governance structures.
- Implementation: We implement privacy notices, consumer rights processes, information security controls, vendor oversight programs, and monitoring frameworks. We deploy training and establish reporting cadences.
- Ongoing management and monitoring: We manage privacy and data security compliance on an ongoing basis, including regulatory change monitoring, periodic risk assessments, incident response support, and examination preparation.
Why work with Equinox Compliance
Financial services privacy specialists. We build privacy and data security programs specifically for banks, fintechs, and regulated financial institutions. We understand GLBA examination procedures, FFIEC expectations, and how privacy requirements intersect with BSA/AML, consumer compliance, and third-party oversight.
Integrated privacy and security. We design privacy compliance and data security compliance as a coordinated program, not separate silos. The result is a framework where privacy notices, security controls, vendor oversight, and incident response work together.
Federal and state coverage. We build programs that address GLBA, CCPA, and the growing list of state privacy laws in a single framework. You get compliance coverage across your full geographic footprint without managing separate programs for each law.
Operators who build and manage. We do not just assess and recommend. We build the programs, implement the controls, and manage ongoing compliance. Your privacy and data security program is operational, not just documented.
Who this service is for
- Banks and credit unions that need GLBA compliance programs updated to current Safeguards Rule requirements and examination expectations
- Fintechs that handle customer financial information and need privacy compliance frameworks that satisfy both regulators and bank partners
- Financial institutions operating in multiple states that need a coordinated approach to CCPA compliance and state privacy law obligations
- Companies preparing for regulatory examinations that need data security compliance programs documented and operating before examiners arrive
- Crypto companies and digital asset platforms that process financial data and need GLBA and state privacy compliance infrastructure
- Institutions launching new products or data-sharing partnerships that require privacy impact assessments and financial data privacy controls
Related services
- Information security program design: Build the information security infrastructure that supports your GLBA Safeguards Rule compliance
- Cybersecurity risk assessments: Assess threats to customer data and evaluate your security control effectiveness
- Compliance management systems: Design the CMS framework that houses your privacy and data security governance
- Third-party & fintech partner oversight: Build vendor and partner oversight controls for entities that access customer information
Frequently asked questions
What is the Gramm-Leach-Bliley Act, and who does it apply to?
The Gramm-Leach-Bliley Act (GLBA) is the foundational federal privacy and data security law for financial institutions. It applies to banks, credit unions, securities firms, insurance companies, mortgage brokers, and non-bank financial institutions including fintechs, payment companies, and lending platforms. If your company is “significantly engaged” in financial activities, GLBA likely applies.
How does CCPA interact with GLBA for financial institutions?
The CCPA includes a partial exemption for personal information collected, processed, sold, or disclosed pursuant to GLBA. However, this exemption is narrow: it applies only to the specific information governed by GLBA, not to all data a financial institution collects. Marketing data, website analytics, employee information, and data collected outside GLBA-regulated activities are typically subject to CCPA. Most financial institutions need compliance programs that address both.
What does the updated GLBA Safeguards Rule require?
The FTC’s updated Safeguards Rule (effective June 2023) added specific requirements beyond the original “reasonable” standard: a designated qualified individual responsible for the information security program, a written risk assessment, access controls, encryption of customer information in transit and at rest, multi-factor authentication, secure development practices, change management, and an incident response plan. The updated rule also requires periodic penetration testing and vulnerability assessments.
Do fintechs need to comply with GLBA?
Yes, if the fintech is significantly engaged in financial activities. This includes lending, payment processing, money transmission, financial advisory, and other activities defined under the Bank Holding Company Act. Many fintechs are also subject to GLBA requirements through their sponsor bank relationships, which may contractually require GLBA-level data security and privacy controls.
How does data privacy compliance differ from data security compliance?
Data privacy compliance governs the collection, use, sharing, and retention of personal information: what data you collect, how you use it, who you share it with, and what rights consumers have. Data security compliance governs how you protect that data: access controls, encryption, monitoring, incident response, and technical safeguards. Both are required under GLBA and most state privacy laws. An effective program integrates privacy and security as coordinated disciplines.
What is financial data privacy, and why is it different from general data privacy?
Financial data privacy is the specialized discipline of protecting customer financial information: account numbers, transaction histories, credit data, income information, and personally identifiable financial information. It is governed by GLBA, FCRA, and state financial privacy laws, which impose requirements beyond general data privacy frameworks. Financial data privacy controls are especially critical for fintechs operating through APIs, open banking integrations, and embedded finance partnerships where financial data flows across multiple parties.
Ready to build your privacy and data security compliance program?
Whether you need a GLBA compliance program, a multi-state privacy compliance framework, CCPA compliance infrastructure, or a comprehensive data security compliance program, Equinox Compliance delivers the design, implementation, and ongoing management your institution requires.
Get in touch.
If you’re exploring compliance support or considering a new project, we welcome the opportunity to connect.
Our work always begins with understanding your business, your goals, and the challenges in front of you. From there, we can determine the right path forward together.
